EDI Business Analyst

  • Technical Requirements
  • knowledge of at least one EDI standard: UN/EDIFACT or ANSI-X12,
  • basic knowledge of communication protocols used in EDI such as FTP, SFTP, AS2,
  • experience in multicultural self-organized teams,
  • basic knowledge of XML, XPATH, SQL,
  • experience in Transport or Warehousing related EDI transactions/life cycle would be an added advantage.
  • communicative and able to think analytically,
  • functional working knowledge on TMS / WMS / OMS system would be an added advantage.
 
  • Requirements analysis and specification build
  • Assist in a pre-sales phase as needed.
  • Gathers customer/business requirements and needs,
  • Analysis obtained requirements to design suitable solution.
  • Consult non-standard requirement with Developer.
  • Create the map specification (using GEFEG.fx)
  • Follows standard guidelines and practises.
  • Document the work done according to the agreed format/way.
  • Coordinates with other IT teams if it’s required (CW1 trigger setup, ESB/eDC development)
  • Development, Quality and Testing
  • Manage changes in the scope, re-estimate and re-plan work if needed.
  • Support developer in communication with business requestor.
  • Carry out Product Tests to make sure the solution works as designed.
  • Oversees the UAT process.
  • Coordinate the deployment into production.
  • Hypercare:
  • Help to understand or provide guidance for Hypercare process.
  • Support troubleshooting if it’s requested by EDI Support (Silver Hypercare), take ownership of troubleshooting (Platinum Hypercare)
  • General and time
  • Track project progress against planned dates
  • Maintain timely, efficient and proactive stakeholder communication regarding the daily tasks and projects.
 
  • Priority, escalations
  • Follow the priority set by Global BIM
  • Escalates encountered issues to Team Lead and CINTO
  • Escalates priority conflicts to Team Lead and CINTO