EDI Business Analyst
- Technical Requirements
- knowledge of at least one EDI standard: UN/EDIFACT or ANSI-X12,
- basic knowledge of communication protocols used in EDI such as FTP, SFTP, AS2,
- experience in multicultural self-organized teams,
- basic knowledge of XML, XPATH, SQL,
- experience in Transport or Warehousing related EDI transactions/life cycle would be an added advantage.
- communicative and able to think analytically,
- functional working knowledge on TMS / WMS / OMS system would be an added advantage.
- Requirements analysis and specification build
- Assist in a pre-sales phase as needed.
- Gathers customer/business requirements and needs,
- Analysis obtained requirements to design suitable solution.
- Consult non-standard requirement with Developer.
- Create the map specification (using GEFEG.fx)
- Follows standard guidelines and practises.
- Document the work done according to the agreed format/way.
- Coordinates with other IT teams if it’s required (CW1 trigger setup, ESB/eDC development)
- Development, Quality and Testing
- Manage changes in the scope, re-estimate and re-plan work if needed.
- Support developer in communication with business requestor.
- Carry out Product Tests to make sure the solution works as designed.
- Oversees the UAT process.
- Coordinate the deployment into production.
- Hypercare:
- Help to understand or provide guidance for Hypercare process.
- Support troubleshooting if it’s requested by EDI Support (Silver Hypercare), take ownership of troubleshooting (Platinum Hypercare)
- General and time
- Track project progress against planned dates
- Maintain timely, efficient and proactive stakeholder communication regarding the daily tasks and projects.
- Priority, escalations
- Follow the priority set by Global BIM
- Escalates encountered issues to Team Lead and CINTO
- Escalates priority conflicts to Team Lead and CINTO
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